Customer Support -- FAQ

.abw	AbiWord document
.acl	MS Word AutoCorrect List
.afp	IBc Advanced Function Presentation
.ans	ANSI text with layout
.asc	ASCII text with layout
.aww	Abiliity Write
.bas    Visual Basic source file, in text format
.csv	ASCII text encoded as Comma Separated Values, used in most spreadsheets	
	such as Microsoft Excel or by most database management systems.
.cwk	Claris Works, Apple Works document
.doc    Microsoft Word
.docx	Office Open XML Text document or Microsoft Office Word 2007 for Windows, 
	for Mac 2008
.dot	Microsoft Word document template
.dotx	Office Open XML Text document template
.egt	EGT Universal Document
.exe    Windows executable program
.fdx	Final Draft
.ftm	Fielded Text Meta
.ftx	Fielded Text Declared
.htm	Hypertext markup language
.html	Hypertext markup language
.hwp	Haansoft "Hancom" Hangul Word Processor document
.hwpml	Haansoft "Hancom" Hangul Word Processor Markup Language document
.info	Texinfo
.lwp	Lotus Word Pro
.mcw	Microsoft Word for Macintosh "Versions 4.0, 5.1"
.nb		Mathmatica Notebook
.nbp	Mathmatica Player Notebook
.odm	Open Document Master document
.odt	Open Document Text document
.ott	Open Document Text document template
.pages	Apple Pages document
.pap	Papyrus Word Processor document
.pda	Portable Document index file
.pdax	Portable Document Archive
.pdf    Adobe Acrobat
.ps     PostScript file
.ps.Z   Compressed PostScript file, for UNIX
.quox	Question Object File Format, Question Object document for Quobject Designer, 
	or Quobject Explorer
.radix64
.rar    Compressed file using WinRAR
.rpt	Crystal Reports
.rtf    Microsoft Word (rich text format)
.sdw	Star Writer text document, used in earlier versions of Star Office
.stw	Open Office.org XML text document template "Obsolete"
.sxw	Open Office.org XML text document "Obsolete"
.tar    UNIX archive file
.tar.Z  Compressed UNIX archive file
.tex	TeX
.txt    Any Word Processor, ASCII or Unicode plaintext
.uof	Uniform Office Format
.uoml	Unique Object Markup Language, a XML based markup
.wpd    Word Perfect Document
.wps	Microsoft Works document
.wpt	Microsoft Works document
.wrd	WordIt document
.wrf	ThinkFree Write
.wri	Microsoft Write document
.xht	eXtensible Hyper-Text Markup Language
.xhtml	eXtensible Hyper-Text Markup Language
.xml	eXtensible Markup Language
.xps	Open XML Paper Specification
.zip    Windows archive file

COMPANY TECH SUPPORT CONTACTS

COMPANY	WEB URL	PHONE	EMAIL

3M Corp	http://www.3m.com	1 800 364 3577	innovation@mmm.com
Adobe Systems Inc	http://www.adobe.com/support	1 206 675 6304	techdocs@adobe.com
Adaptec	http://www.adaptec.com/en-us	1 408 957 2550	http://www.adaptec.com/en-us
Addonics	http://www.addonics.com	1 408 433 3899	http://www.addonics.com
ADS Technologies	No longer in business	1 800 888 5344	No longer in business
Advanced Micro Devices	http://www.amd.com	1 800 538 8450	http://www.amd.com
America Online Inc	http://www.aol.com/	1 800 827 3338	http://aol.com/
APS Tech	http://www.apstech.com now part of LaCie Inc	1 800 395 5871	http://www.apstech.com now part of LaCie Inc

Alt+D	Go to the address bar
F5	Refresh the current Web page
Ctrl+R	Refresh the current Web page

Ctrl+S	Save the current document
Ctrl+O	Open a new document

10Base-2	The type of coaxial cable most often used for Ethernet Networks. Also known as thinnet or cheapernet. The maximum length of a single segment is 185 meters (600 feet).
10Base-5	The original Ethernet coaxial cable, now used mostly as the backbone for larger networks. Also know as yellow cable or thick cable. The maximum length of a single segment is 500 meters (1640 feet).
10Base-T	An Ethernet network that uses twisted pair (also known as RJ-45) cabling between a network interface card and a hub to connect the network together. This runs at a speed of 10 Mbps. The maximum length of a single length segment is 100 meters (330 feet).
10Gigabit Ethernet	Also known as 10GBase-T. This is a telecommunications technology that offers data speeds up to 10 billion bits per second. Built on the Ethernet technology used in most of today's local area networks (LANs), 10Gigabit Ethernet uses full duplex transmission, which makes possible a considerable distance range. On multi fiber, 10Gigabit Ethernet will support distances up to 300 meters; on single mode fiber, it will support distances up to 40 kilometers. Smaller Gigabit Ethernet networks can feed in Smaller Gigabit Ethernet networks can feed into a 10Gigabit Ethernet network.
100Base-FX	The Ethernet standard for high-speed fiber-optic connections.
100Base-T	The Ethernet networking standard that supports a data transmission rate of 100Mbps and is backward compatible to 10Base-T networks. 100Base-T is based on the IEEE 802.3u standard and is commonly referred to as Fast Ethernet.
100Base-T4	An alternative standard for 100Mbps Ethernet using four-pair Category-3 cable.
100Base-TX	An Ethernet network that uses twisted pair (also known as RJ-45) cabling between a network interface card and a hub to connect the network together. This runs at a speed of 100 Mbps. It uses two-pair Category-5 twisted pair cable.
100VG AnyLan	A standard for 100Mbps Ethernet that isn't as popular as 100Base-T. It uses twisted pair cable just like 100Base-T and 100VG AnyLan.
1000Base-T	A new standard for 1000Mbps Ethernet using four-pair Category-5 unshielded twisted pair cable. 1000Base-T is also known as Gigabit Ethernet.
2B1Q	Two Binary One Quaternary. A line coding technique used in traditional telecommunications offerings including ISDN. The 2B1Q line coding is used for some DSL, including SDSL, HDSL and IDSL.
2B+D	Refers to Basic Rate Interface (BRD) configuration of ISDN; two B(earer) channels of 64Kbps each, plus one D(elta) channel of 16Kbps.
24-Bit Audio	Sound that is represented by 24 bits of data every time it is sampled. Traditional CD quality audio is 16 bit. Using 24 bits improves resolution and fidelity.
32-Bit	Components or applications that work with data 32 bits at a time. A 32 bit operating system such as OS/2 Warp, Windows 95, Windows NT, Windows 2000, Windows 98, Windows ME, or Windows XP works with information in 32 bit groups.
404 Error	The page that loads when you type in a URL that doesn't exist, denoting that the web page or object you are looking for isn't available under that name.

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