Back to site Home Page

Back to Tech Support Home Page Find answers to frequently asked questions, such as definitions

Cached Topics

Topics Topics Log Out Log Out Edit Profile Profile Help/Instructions Help Search Search Member List Member List  
Search Last 1|3|7 Days Member List Register Moderators Moderators Tree View Tree View  

No DSL Connectivity

Customer Visitor Support Forum » Computer Hardware Topics » No DSL Connectivity « Previous Next »

Author Message
Top of pagePrevious messageNext messageBottom of page Link to this message

Kaeli Denny
Unregistered guest

Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, October 11, 2005 - 10:38 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only) Ban Poster IP (Moderator/Admin only)

I have DSL and my internet connection was working one second and the next it wasn't. I tried ipconfig /renew and got the following message: "The operation failed as no adapter is in the state permissible for this operation". I have tried the normal shut down and restart for cable connection and got the same error. Run NIC card diagnostics, card checks OK, network connection OK. Nothing works to fix this. I was even on the phone with my IP tech for four hours. HELP!
Top of pagePrevious messageNext messageBottom of page Link to this message

Mike Haskil
New member
Username: Haskilm

Post Number: 3
Registered: 10-2005

Rating: N/A
Votes: 0 (Vote!)

Posted on Wednesday, October 12, 2005 - 10:37 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only) Ban Poster IP (Moderator/Admin only)

Tell me about your system.

Computer Model:
Operating sys with service pks:
Nic card:
DSL provider:

After your connection was up and running, did you install any software, hardware or update drivers? Providing this info should help locate the problem.
Top of pagePrevious messageNext messageBottom of page Link to this message

Mike Haskil
New member
Username: Haskilm

Post Number: 4
Registered: 10-2005

Rating: N/A
Votes: 0 (Vote!)

Posted on Thursday, October 13, 2005 - 11:01 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only) Ban Poster IP (Moderator/Admin only)

Since Kaeli hasn't answered, I will give three possibilities. I will assume using Windows Xp.

(1) First, your Internet Protocol for TCP/IP may not be set up for automatic selection of IP address and DNS. To check, go to control panel >> Network connections >> Rt Click Local Area Connection >> properties >> highlite Internet TCP/IP >> properties >> general tab and make sure "Obtain IP address automatically" and "Obtain DNS address automatically" are both checked. If not check them >> click OK and restart your computer. Then check your connection.

(2) If they were checked, then your winsock file could be corrupted. The following link will allow you to download a Winsock repair utility. Down load it and run it, it will allow you to make a backup, a good idea anytime you make changes like this. Once you run it reboot and try your connection.

http://www.cercurtiss.com/techsup/_download/WinsockFixForXP.zip

(3) You may need to completely disconnect your DSL modem and computer from each other. The correct proceedure for this is: Turn your computer off, turn DSL modem off, disconnect computer from modem, disconnect modem from phone line, disconnect power from modem >> then wait five full minutes. Then plug phone line back into DSL modem, connect power back up to modem, connect computer to DSL modem, then power up computer. Then try your connection.

Add Your Message Here
Post:
Username: Posting Information:
This is a private posting area. Only registered users and moderators may post messages here.
Password:
Options: Enable HTML code in message
Automatically activate URLs in message
Action:

Topics | Last Day | Last Week | Tree View | Search | User List | Help/Instructions Administration